Is the app available for different countries?
Certainly! The SurveyBot app is available in the App Store and Google Play store in every country.
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Issues with downloading or using Android app
If the customer has any issues downloading the app using Step 1 in their invitation text message or email, just ask them to download it directly from the Google Play Store by searching for \"ShyftMoving\" Once they have the app downloaded, ask them ...
Can we ask the client to download the app before video survey takes place?
Absolutely! We will provide you with a confirmation email template that contains links to both the Google Play Store and the App Store, so that the customer can download the app before the scheduled survey. Check out the related article: How to ...
How to connect with a customer if they have already installed the app?
If your customer has already installed the app either on their Apple or Android device, joining process is much easier. For customers with Apple devices For customers with Android devices 1. Send invitation via text or email 1. Send invitation via ...
How to connect with a customer if they have already installed the app?
If your customer has already installed the app either on their Apple or Android device, joining process is much easier. For customers with Apple devices For customers with Android devices 1. Send invitation via text or email 1. Send invitation via ...