How to connect with a customer if they have already installed the app?

How to connect with a customer if they have already installed the app?

If your customer has already installed the app either on their Apple or Android device, joining process is much easier. 
 
For customers with Apple devicesFor customers with Android devices
1. Send invitation via text or email1. Send invitation via text or email
2. Open invitation2. Open invitation
3. Click: on the link (for the text) or Join Now (for email)3. Click: on the link (for the text) or Join Now (for email)
4. Click on Step 2: Join video chat4. Choose Shyft to open the invitation
5. Your customer has now joined your survey5. Your customer has now joined your survey
 
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