How to connect with a customer if they have already installed the app?
If your customer has already installed the app either on their Apple or Android device, joining process is much easier.
For customers with Apple devices | For customers with Android devices |
1. Send invitation via text or email | 1. Send invitation via text or email |
2. Open invitation | 2. Open invitation |
3. Click: on the link (for the text) or Join Now (for email) | 3. Click: on the link (for the text) or Join Now (for email) |
4. Click on Step 2: Join video chat | 4. Choose Shyft to open the invitation |
5. Your customer has now joined your survey | 5. Your customer has now joined your survey |
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How to connect with a customer if they have already installed the app?
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