Equipment

Equipment

Before logging into your Shyft account, make sure to check the list below for hardware and software requirements:

Equipment requirements:

CPU

At Least a Dual Core CPU

  

RAM

2GB of RAM is a bare minimum

Camera

Integrated web cam or any USB based external web cam will do.

 

Note: Our surveyors  use a Logitech C930e  webcam .

 

Headset with microphone

USB is recommended over a 3.5mm headset. Here are two USB we have personally tested that work well:

NOTE: Any Apple desktop computer or laptop manufactured in the past 7 years will work fine.

You can also use Apple mobile devices (iPhones, iPads or iPods) for hosting live video surveys.

    • Related Articles

    • Remember the system requirements

      Make sure to check that all system requirements are met before your first live video survey with the customer. All requirements are explained in the following articles: Equipment Software Internet Workstation  
    • Phone call with a customer before the survey

      One of the facts for having a successful live video survey with a customer is to have a phone call with them prior to the event. In this phone call you should make sure to go through some points with them: Check the scheduled time for the survey ...