General section on the Dashboard
Under General section, there is a set of buttons: The Help button will bring you to the Help Center page. The Groups button will open Group page, where you can access all assigned groups. The Tutorials button has short videos for each feature in ...
Group(s) section on Dashboard
In this section, you will be able to see the most recent 3 surveys. Underneath will be a set of buttons: Search, Group, Users, Start Survey. Search button will give you the same options as the Search survey shortcut in the main navigation bar - ...
Where can we find our account balance and how many surveys have been charged?
Your account balance will be emailed to you each month, along with a breakdown of the video surveys completed. You also have the ability to run the survey spend report at any time through accessing the Metrics page in General section on the Dashboard ...
What can I do in a group section?
You can find the Group section in the top left corner of your Dashboard, as explained in Group(s) section on Dashboard article. Options you can find in the Group section include: search, group, users and survey. The Search button gives you the same ...
If, for any reason, it happens that you are unable to maintain stable Internet connection with your customer, or the customer is not having a WiFi coverage in some parts of their home or any other form of Internet connection you can send them ...