Can we ask the client to download the app before video survey takes place?

Can we ask the client to download the app before video survey takes place?

Absolutely! We will provide you with a confirmation email template that contains links to both the Google Play Store and the App Store, so that the customer can download the app before the scheduled survey.

Check out the related article: How to connect with a customer if they have already installed the app?

Please contact your account managers if you have not been provided with that email template yet.

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